Terms of Service

Welcome to Pipeline Professional Services Limited ("Pipeline," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website (including but not limited to www.pipelinepro.agency) and our outsourced B2B sales development services, including our managed Business Development Representatives (BDRs), Intelligence Engine, and Go-To-Market (GTM) System (collectively, the "Services").

By accessing our website or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services or website.

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1. Information About Us

Pipeline Professional Services Limited is a registered company in England and Wales.

• Registered Office: 50 Chatto Road, London SW11 6LL.
• Registration / Regulatory: We are registered with the Information Commissioner's Office (ICO).
• Contact Email: enquiries@pipelineproserv.com
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2. Description of Services

Pipeline helps B2B businesses generate predictable, high-quality sales pipeline. We provide outsourced BDR services, AI-enhanced GTM intelligence, outbound sales platforms, and campaign/customer insights. The specific scope of work, deliverables, and monthly engagements will be outlined in a separate Statement of Work (SOW) or Master Services Agreement (MSA) signed by both parties. In the event of a conflict between these Terms and a signed MSA/SOW, the MSA/SOW will take precedence.

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3. Use of Our Services

You agree to use our website and Services only for lawful B2B commercial purposes. You agree not to:

• Use the Services in any way that violates applicable local, national, or international laws or regulations (including GDPR).
• Attempt to gain unauthorized access to our Intelligence Engine, servers, or any connected databases.
• Reproduce, duplicate, copy, or resell any part of our GTM frameworks or proprietary technology without our express written permission.

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4. Client Obligations

To ensure the success of our outbound sales campaigns, you agree to:

• Provide timely access to any necessary materials, brand guidelines, and target audience data required for us to perform the Services.
• Ensure that any data you provide to us complies with applicable data protection laws.
• Communicate promptly with your dedicated Account Manager and BDR team.

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5. Fees and Payment

Access to our BDR-as-a-service and proprietary tech stack is provided on a flexible or rolling monthly contract basis, as agreed upon during onboarding.

• All fees will be clearly detailed in your service contract.
• Invoices must be paid within the timeframe specified on the invoice.
• Failure to pay may result in the suspension or termination of your active outbound campaigns.

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6. Confidentiality and Data Protection

Both parties agree to keep all proprietary information, trade secrets, campaign insights, and customer data strictly confidential.

We process all personal information (including prospect and user data) in accordance with the General Data Protection Regulation (GDPR). For complete details on how we collect, use, and store your data, please review our Privacy Policy.

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7. Intellectual Property

All intellectual property rights in our GTM System, Intelligence Engine, website design, copy, and proprietary outreach methodologies belong exclusively to Pipeline Professional Services Limited. You retain all rights to your own company’s pre-existing intellectual property, trademarks, and the lead data we generate on your behalf during the term of our engagement.

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8. Limitation of Liability

To the fullest extent permitted by law, Pipeline Professional Services Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities arising out of your use of our Services. Our maximum aggregate liability under these Terms will not exceed the total amount paid by you to us for the Services in the three (3) months preceding the event giving rise to the claim.

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9. Term and Termination

You or Pipeline may terminate these Terms and any associated rolling monthly contracts by providing written notice as stipulated in your specific service agreement. Upon termination, all outstanding fees must be paid, and both parties must return or securely destroy any confidential information.

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10. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of these Terms.

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11. Changes to These Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by updating the "Last Updated" date at the top of this page or by contacting you directly. Continued use of the website or Services after any changes constitutes your acceptance of the revised Terms.

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12. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:Pipeline Professional Services Limited, 50 Chatto Road, London SW11 6LLEmail: enquiries@pipelineproserv.com

*** Disclaimer: This is boilerplate copy generated for informational purposes based on the provided website content. It is highly recommended that you have a qualified legal professional review this document to ensure it fully protects your business and complies with all applicable laws.